IT Service
ISO 20000 Certification
ISO 20000 is an internationally recognized standard for IT Service Management (ITSM), focusing on delivering high-quality IT services that meet business needs. It ensures effective service management processes and customer satisfaction.
At GSIC, we guide organizations in achieving ISO 20000 certification by implementing robust ITSM frameworks, enhancing service delivery, and ensuring compliance with global standards.
- Improves IT service quality and reliability
- Aligns IT services with business objectives
- Enhances customer satisfaction and trust
- Streamlines IT service management processes
- Supports compliance with international standards