Customer Satisfaction
ISO 10004 Certification
ISO 10004 is an international standard that provides guidelines for monitoring and measuring customer satisfaction. It helps organizations understand customer needs and improve service quality effectively.
At GSIC, we support organizations in achieving ISO 10004 certification by implementing robust customer satisfaction monitoring systems, ensuring enhanced customer experiences and loyalty.
- Improves customer satisfaction and loyalty
- Provides insights into customer expectations
- Enhances service quality and performance
- Builds trust and strengthens customer relationships
- Aligns with global customer satisfaction standards